It’s been a dynamic and transformative period at Liberty Jai, with exciting developments shaping our future. From welcoming new talent to pushing the boundaries of AI-driven customer service, we’re continuously evolving. There’s much more on the horizon, and we’re thrilled to share some of the latest updates with you!
Say hello to our new team member, Nina Bolton
Introducing Nina Bolton, our new Business Development Executive!
Nina brings a strong work ethic, determination, and a drive to succeed that make her a great fit for our growing team. She is highly motivated, eager to learn, and committed to making a positive impact at Liberty Jai. With a fresh perspective and a proactive approach, we’re confident that Nina will contribute to our continued success.
We’re thrilled to have Nina on board and look forward to the impact she will make at Liberty Jai. Please join us in welcoming her to the team!
MetaVoice – AI That’s Changing Customer Service for Good
For those who may have missed it last time, MetaVoice is transforming customer service by eliminating the frustration of long hold times, endless menu options, and slow response rates. Their AI-powered customer support agent is designed to sound human, interact naturally, and provide instant resolutions, making customer service feel effortless and intuitive.
Traditional customer service solutions have struggled to scale effectively. Businesses today take an average of 7+ hours to respond to inquiries and often more than 3 days to fully resolve issues. Customers, understandably, are frustrated. According to a Zendesk 2025 survey, more than half of consumers will switch to a competitor after just one bad experience. The message is clear: slow, impersonal customer service is no longer acceptable.
MetaVoice’s Conversational Speech Model is designed to replicate real human interactions with natural tone, fluid conversation, and real-time problem-solving capabilities. Unlike typical AI voices that sound overly robotic or unnatural, MetaVoice ensures every conversation is seamless, engaging, and genuinely helpful. It’s available 24/7, scales to hundreds of calls per second, and delivers a consistent customer experience—every single time.
Businesses that have adopted MetaVoice are seeing incredible results. The AI agent has been shown to reduce operational costs by up to 60% and automate 80% of inbound customer interactions—all while delivering customer satisfaction levels on par with human agents. If you’re looking to revolutionize your customer service without the expense and inefficiency of traditional call centres, MetaVoice is a solution worth exploring.
Let’s Talk
At Liberty Jai, we’re always looking to introduce innovative, high-impact solutions to help businesses scale, optimize, and improve customer experience. If you’d like to learn more about how MetaVoice’s AI can enhance your customer service, or any of our other solutions, get in touch today. We’d love to explore how we can support your business.