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Over 150 years expertise in logistics, supply chain & e-commerce

At Liberty Jai, we have cultivated strategic partnerships to provide you with an all-inclusive service for your e-commerce logistics journey. From start to finish, our networks cover all areas necessary for a smooth operation.

Driving Improved Financial Results – through new business generation or additional revenue from existing clients.

Supporting Strategic Direction – helping your business develop new services or expand into new markets.

Coaching & Mentoring – helping your teams to drive people & sales excellence.

We work with senior decision makers in top retailers, e-tailers, wholesalers and B2B distributors in the UK, Europe and beyond.

We leverage our broad industry exposure to source solutions to your infrastructure needs.

Our network of highly valued service providers

Customs

Our customs network handles all the necessary procedures for the import and export of goods, ensuring compliance with global regulations and smoothing cross-border transitions.

As global regulations continue to evolve, effective data is the key to overcoming the challenges this presents. Hurricane Commerce’s unique AI platform and APIs provide a comprehensive suite of solutions. These range from data enhancement to duty and tax calculations, screening of prohibited and restricted goods, and denied parties screening, ensuring parcels are compliant and seamlessly transit through customs.

Supply Chain

Our supply chain network offers a comprehensive suite of services to help businesses streamline their supply chains, enhance efficiency, and optimise operations. We partner with leading supply chain technology providers to deliver innovative solutions that address the unique challenges and objectives of our clients. Our expertise spans across various aspects of the supply chain

Zencargo is a company that helps businesses improve their supply chains using technology and expert advice. They connect all the stakeholders, data, and shipments across the supply chain, providing businesses with item-level visibility, actionable insights, and easy collaboration. Zencargo also offers consulting and freight and customs expertise to help businesses optimise their supply chains and deliver on their business outcomes.

Manhattan Associates is a pioneering provider of unified omnichannel commerce and digital supply chain solutions. Their holistic approach to supply chain management balances distribution and transportation, optimizing workforce resources and automation. Their core offering, Manhattan Active Supply Chain, is a cloud-native application that integrates warehouse management, labour management, and transportation management. It offers extensibility with over ten thousand APIs, real-time data visualizations, and quarterly updates without the need for regular upgrades. Their innovative approach breaks down legacy supply chain silos, fostering greater adaptability and efficiency in today’s dynamic business environment.

Warehouse

This area refers to all our solutions for the warehouse or DC – helping manage people and inventory more effectively.

Slimstock, a European market leader in specialised software for inventory optimisation. They are a vital partner in our pursuit of excellence in forecasting and inventory management. Slimstock’s innovative methods have consistently proven to reduce stock by 20 to 30% within six months, all while maintaining or even boosting the service level. These remarkable outcomes, coupled with a short lead time of around three months, ensure that your investment will yield returns within a year. Their forecasting and inventory optimisation software system, Slim4, has shown itself to be a beneficial supplement to a range of other systems including SAP, Baan, JDEdwards, and Unit4, among others. As a result, our partnership with Slimstock fortifies our ability to offer streamlined, efficient solutions in the e-commerce logistics journey.

How.fm presents a digital coach that significantly reduces the time and resources spent on these crucial tasks, freeing up to 30% of managerial time. This user-friendly platform allows you to create, modify, and share standard operating procedures directly from your private dashboard. It supports multiple languages, interactive support materials, and an intuitive voice-guided interface for a truly hands-free experience.

This immediate, accessible guidance boosts productivity, minimises errors, and empowers employees – all contributing to reduced costs. How.fm not only increases efficiency but also improves workplace morale. Employees can confidently rely on the platform for their training needs, fostering a more focused and happier team. Particularly beneficial for companies with high turnover, How.fm encourages new hires to ask questions they might not pose to more senior employees or managers, accelerating their integration into the team. This partnership with How.fm reaffirms our commitment to facilitating seamless operations in e-commerce logistics.

Delivery Platform

This network manages multi-carrier solutions, offering flexibility in choosing the courier service best suited to your needs. It includes services such as shipping label creation, tracking, and delivery management.

PostX aims to disrupt the delivery game with a zero-carbon AI-powered network. They envision a seamless shipping experience for businesses, offering cost-effective and sustainable solutions. Leveraging cutting-edge technology, PostX plans to eliminate emissions while reducing logistics complexities and costs. As they build their next-generation network their promise is to revolutionise the way goods move across the UK

Despatch Cloud is an e-commerce fulfillment software company designed to streamline and centralize your online sales operations. They empower businesses by offering features like order processing, inventory management, warehouse management systems, and integrations with various couriers and shipping services. Essentially, Despatch Cloud acts as a central hub, allowing you to manage all your e-commerce fulfilment needs from a single platform.

Orkestro provides a comprehensive platform that automates the entire delivery process for businesses, connecting them with a network of leading couriers to optimise last-mile logistics. Through a single integration, companies can access multiple courier services, streamline operations, and enhance customer satisfaction with real-time tracking and tailored delivery solutions.

Delivery

Our delivery network ensures that your products reach their destination quickly and safely. This includes local and cross-border shipping, providing reliable and efficient delivery services.

Spring GDS are a reliable partner for global delivery solutions dedicated to e-commerce businesses. Spring handles the complex challenges of international e-commerce logistics so you can concentrate on what’s essential: expanding your enterprise. With a global presence through 12 offices, they manage cross-border deliveries using intelligent and sustainable strategies. By choosing Liberty Jai, you gain access to Spring’s worldwide coverage and innovative solutions, enabling you to concentrate on growing your business while we handle your global logistics needs.

HubBox are a trusted partner that delivers innovative software solutions for retailers, enabling them to offer local pickup options at checkout efficiently and swiftly. HubBox works in concert with leading global carriers, PUDO networks, and locker banks, all dedicated to promoting the growth of flexible pickup solutions. The result is a considerable reduction in the environmental impact of e-commerce, contributing to a more sustainable world. Backed by globally renowned carriers like UPS, DPD, and Collect+, and trusted by high-profile retailer clients such as Williams Sonoma, J.Crew, Charlotte Tilbury, Whistles, Phase Eight, and Liberty, HubBox offers top-tier services that enhance operational efficiency and customer experience. When you choose Liberty Jai, you get to leverage these advantages as part of your logistics strategy.

DeliveryMates is a logistics company focused on sustainability and customer control. They provide express deliveries within the hour, using a fleet of carbon-free vehicles like scooters, to businesses across various industries like retail, healthcare, and automotive. Their software and trained riders ensure efficient and reliable parcel transportation, helping businesses compete in the online market and meet their delivery goals.

Customer Experience

This area focuses on enhancing the customer experience by allowing customisable delivery options even while the package is in transit. It’s all about offering your customers more control and visibility over their deliveries.

parcelLab are the premier global enterprise post-purchase software provider that aids brands in enhancing revenue, reducing operational costs, and optimising the customer experience in a groundbreaking manner. With their award-winning post-purchase platform, parcelLab enables brands to turn routine operational touch points into personalised and distinct experiences, thereby creating memorable moments of delight for customers.

Joining hands with over 700 reputed brands including IKEA, Chico’s, H&M, and Yeti, parcelLab extends its services across 175 countries, managing the post-purchase experience and tracking shipping data from more than 350 carriers worldwide. Partnering with Liberty Jai gives you access to these benefits, adding value to your business logistics.

Anansi are a frontrunner in providing hassle-free insurance solutions for e-commerce merchants. Beginning with a Shopify app that offers automated coverage for shipping issues, Anansi aims to fill the gap in online business insurance. Their offering includes a shipping insurance product that features automated, data-driven claims payments. And they’re not stopping there, with plans to expand their portfolio with additional products and integrations over time.

The global e-commerce business insurance market is a rapidly expanding field, and with over 20 million small merchants experiencing growth rates of 20%, Anansi’s vision is to provide their full suite of data-powered commercial insurance products embedded within a range of third-party platforms globally. Join Liberty Jai to leverage these benefits and fortify your business logistics.

MetaVoice provides advanced conversational AI agents designed to automate complex phone operations for businesses. Their customisable AI agents handle real-time, interactive voice communications, offering scalable solutions for companies needing efficient phone call management. For e-commerce businesses, MetaVoice can streamline customer service, handle high call volumes, and improve customer interactions by automating support and inquiry processes, helping reduce operational costs and enhancing the overall customer experience.

Transport

Our transport network area includes the vehicles and infrastructure that physically move your goods. It features solutions for sustainable transport, including the use of electric vehicles, aiming to reduce the environmental impact of logistics.

CityQ are a company reshaping urban transport with its eco-friendly solutions. CityQ is transforming city travel with its weather-protected eBike that combines function and sustainability. It’s not just an eBike, it’s a mini eco-vehicle that accommodates up to three people, and offers significant baggage capacity, all while maintaining the compactness needed for effortless inner-city navigation. Featuring a roof for weather protection, an extra battery range up to 100km, and up to 1m3 cargo capacity, CityQ has tailored their design specifically for Northern Europe’s climate and needs.

Their innovative eBike is even offered as a Mobility as a Service (MaaS) for city corporations and residential areas, promoting greener and more enjoyable cycling experiences. Join us at Liberty Jai in making cities greener, cycling more enjoyable, and logistics more sustainable with CityQ’s revolutionary eBike.

Reverse Logistics

This network handles all aspects of managing returned goods. We ensure an easy and efficient returns process, which is an essential part of e-commerce operations and crucial for maintaining customer satisfaction.

AtLast, a game-changer in the e-commerce world. AtLast bridges the gap between shoppers and the brands they love, turning every purchase and return into an opportunity for enhanced connection. AtLast brings a new perspective to the “returns economy”. This isn’t about the transactions but about strengthening relationships between retailers and consumers, ensuring a match that truly benefits both.

For those moments when a purchase doesn’t live up to expectations, AtLast steps in as a dependable facilitator, guiding both consumers and brands towards a resolution that keeps everyone engaged and satisfied. With AtLast, every return becomes an opportunity. Join us at Liberty Jai as we reimagine the e-commerce experience, ensuring lasting connections between retailers and consumers, one return at a time.

Ready to transform your supply chain network with Liberty Jai?

Start your journey towards a more streamlined, efficient, and proactive logistics operation today. Click below to connect with our team of experts and discover how our innovative solutions can drive your business forward.