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Delivery & Final Mile Consultants

Three decades inside the UK parcel carrier sector means we know delivery from the inside: the carriers, the platforms, the economics and the people. Whether you are a retailer choosing carriers, a vendor selling delivery technology, or a carrier building capacity, Liberty Jai brings honest, independent advice across transport, courier management systems and the post-purchase experience.

Carrier Strategy and Transport Networks:

We help retailers and shippers get the carrier mix right: selection, negotiation, capacity planning and network design across the UK final mile. Having sat on the carrier side of the table for 30 years, we know how the deals really work and where the value hides.

Courier Management Systems and Delivery Platforms:

Independent advice on selecting and rolling out courier management systems and delivery platforms for retailers and 3PLs. We compare the market on your requirements, not on vendor commissions, so the technology you choose actually fits your operation.

Seamless Cross-Border Shipping:

Our partnership with Spring GDS, a global leader in e-commerce logistics, takes the complexities out of international deliveries. With their intelligent and sustainable strategies, Spring handles everything from customs clearance to last-mile delivery, allowing you to expand your reach with confidence.

Post-Purchase Experience and Convenient Delivery Options:

The delivery experience does not end at dispatch. From tracking and notifications that cut WISMO contacts to convenient local pickup through our partner HubBox, whose software integrates with leading carriers and PUDO networks and is trusted by brands like Williams Sonoma and J.Crew, we help you turn the inflight journey into repeat purchases.

Our delivery clients

Spring GDS are a reliable partner for global delivery solutions dedicated to e-commerce businesses. Spring handles the complex challenges of international e-commerce logistics so you can concentrate on what’s essential: expanding your enterprise. With a global presence through 12 offices, they manage cross-border deliveries using intelligent and sustainable strategies. By choosing Liberty Jai, you gain access to Spring’s worldwide coverage and innovative solutions, enabling you to concentrate on growing your business while we handle your global logistics needs.

Royal Mail and its express parcel arm, Parcelforce Worldwide, bring over 500 years of trusted delivery heritage to the e-commerce landscape. With one of the UK’s most extensive networks reaching every address across the country, they offer a comprehensive range of domestic and international services built around reliability, speed, and scale.

Parcelforce Worldwide specialises in time-definite express delivery, providing next-day, 48-hour, and tracked international services that give businesses and their customers full visibility from collection to doorstep. With guaranteed delivery windows, flexible collection options, and robust tracking technology, Parcelforce is the go-to choice for businesses where speed and certainty matter most.

By partnering with Royal Mail and Parcelforce through Liberty Jai, you gain access to unrivalled UK coverage, competitive international reach across 230+ countries, and the confidence of a carrier trusted by millions of businesses and consumers every day.

Our service offering

Driving Improved Financial Results – through new business generation or additional revenue from existing clients.

Supporting Strategic Direction – helping your business develop new services or expand into new markets.

Coaching & Mentoring – helping your teams to drive people & sales excellence.

We work with senior decision makers in top retailers, e-tailers, wholesalers and B2B distributors in the UK, Europe and beyond.

We leverage our broad industry exposure to source solutions to your infrastructure needs.

Get delivery working harder for your business

Carrier strategy, delivery platforms or the post-purchase experience, tell us the problem and we will bring the answer. Schedule a free consultation today!