We understand the importance of insurance for a seamless delivery process.
We’re excited about Anansi’s collaboration with Wowcher, a leading e-commerce marketplace that offers exceptional experiences and luxuries at affordable prices. With over 20 million subscribers, Wowcher connects customers with unique adventures, activities, and daily essentials.
Shipping incidents are inevitable, and the more a business ships, the more delivery issues they may face. However, the way a company manages these disruptions can significantly impact customer satisfaction. Comprehensive insurance for goods in transit is one effective way to address these challenges.
By working with Anansi, Wowcher can quickly resolve shipping mishaps, recover the full retail value of lost items, and maintain control over the customer delivery experience.
Adam Clouting, Head of Product Sourcing and Supply Chain at Wowcher, said: “Customer experience is key for all e-commerce companies at the moment… Anansi’s solution allows our teams to focus on other areas of the supply chain needing attention.”
At Liberty Jai, we’re thrilled to collaborate with innovative partners like Anansi, who prioritise customer experience and streamline operations in the e-commerce industry.
Would you like to offer shipping insurance to your eCommerce customers? Reach out to Liberty Jai today.
Read the full article here: https://withanansi.com/wowcher-partners-with-anansi-to-remove-claims-bureaucracy-and-enhance-the-customer-delivery-experience/